This comfortable community offers a small, neighborhood feel and features a fenced and gated park, basketball court, walking trails, andplayscape. Associa Hill Country has managed the community’s HOA since 2020.
This community was previously managed by a management group that mishandled the association’s accounts and violation notices. With plans to upgrade the community grounds, the board wanted to partner with a professional management company that could not only assist with homeowner violations and delinquent accounts, but also oversee the community’s enhancement project.
When the community partnered with Associa Hill Country, the team immediately placed violations and delinquencies at the top of its to-dolist. In targeting delinquencies, Associa Hill Country advised the board onvarious collection efforts, provided consistent inspections of homes inviolation, and researched contact information for homeowners who could no longer be reached. Specially, the management team visited the Bell County Appraisal District to find current mailing addresses for missing homeowners and appropriately changed addresses in the system. It also called on Killeen code enforcement to remove trailers and inoperable cars from the streets, as violation notices were ineffective. In addition, the community was upgrading its park with a fence, gated door with key fob, cameras, and a basketball court. Associa Hill Country made the project easy for the board by meeting with vendors, soliciting multiple bids, and providing monthly project inspections. Although the partnership between Associa Hill Country and this community began at the peak of the COVID-19 pandemic, all projects have now been completed and the board could not be happier.